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Help


It is our aim to provide our visitors with a user-friendly, trouble-free browsing experience on visitellon.co.uk but occasional problems are inevitable. We have implemented this page in order that we may solve some of the problems which may arise. Please read the information below to gain the best possible browsing experience on visitellon.co.uk


Searching this site
A site-search facility is provided below. This may be useful in helping you to find specific pages/documents on visitellon.co.uk Please note that this search-engine is restricted to searching only the contents of the visitellon.co.uk site and will not search the WorldWideWeb.

Text to Search For:
Boolean: Case

Error messages
If you are taken to an error page the event will be logged by our server and will be investigated by the Webmaster as soon as possible. The most common reasons for an error page to appear are
1) mistyping the URL (address) of a page or file - Always check your spelling and note that all pages and documents on visitellon.co.uk are case-sensitive.
2) browsers storing outdated versions of documents/pages - Click refresh/reload on your browser to ensure that you are viewing the most current version of the document.
In the unlikely event that you receive repeated error messages please accept our apologies and be assured that the error(s) will have been logged and investigations carried out as soon as possible.


E-mail addresses
Some malicious users of the internet utilise programs to search websites in order to 'harvest' e-mail addresses from sites like this so that they can send spam messages to the account. The option has, therefore, been given to those with e-mail addresses accompanying their listing on the site to 'mung' the e-mail addresses in order to prevent spam. Munged e-mail addresses on the site will appear as joebloggs~AT~joebloggs.com and should you click any of the e-mail address links it will be neccesary for you to remove the ~AT~ from the address and replace with the @ character, otherwise your e-mail program will not be able to recognise the address as valid. This is an unfortunate but neccesary inconvenience.


Links
Internal links i.e. those which load pages/documents within this site should always appear in blue and most of these links will open within the existing window.
External links i.e. those which will take you away from this site should always appear in
green and open in a new window.


Viewing this site
If you find that some or all of the images on the site do not load this is probably because your browser has cached an outdated version of the page. Clicking refresh or reload in your browser will load a current version of the page. Similarly, if any of the links on the site do not appear to work, click refresh or reload on the page where the link is located and this will update any change to the link url.


Visitellon.co.uk is best viewed using Internet Explorer 6.0 with a minimum screen resolution of 1024x768 and your browser window maximized.

Visitellon.co.uk is graphic intense and some of the features of the site are dependent on images loading. You should, therefore, set your browser to display images. This setting can be found in the tools or preferences section of your browser.

There is a Text-Only version of visitellon.co.uk HERE. Visually impaired visitors should not encounter any problems navigating either version of the site with the aid of an up-to-date compatible talking browser, screen reader or other accessibility software program.

Visitellon.co.uk has been successfully tested with these browsers - Internet Explorer 6.0, Internet Explorer 7.0 and Firefox 2.0
It is recommended that you use one of these browsers and for best results we recommend using Internet Explorer.

To navigate the site your browser must have Java/Microsoft VM enabled. 'Java/Microsoft VM on' is the default setting on most browsers thus it should not be a problem. It should be noted that Firewall/Security software settings may impair navigation and other features of the site. In this event you will need to adjust your software settings to allow browsing at visitellon.co.uk

AOL users should note that the visitellon.co.uk site has not been tested using the built-in version of Internet Explorer which comes with the AOL software. I strongly recommend using the independent version of Internet Explorer which is on your computer. If you do not have a version of Internet Explorer independent of AOL then please ensure that your AOL software does not compress images as this can affect the appearance and quality of images on the visitellon.co.uk site. The setting for compressed graphics should appear in the AOL software under Internet Settings.

You should not be able to Right-click on most pages or save any pages from the site. This is not an error and is because the site is Copyright © protected. If you wish to use any of the images or text which appear on the site please contact us HERE.


Privacy
Information about Privacy on visitellon.co.uk can be found
HERE
.


If you experience problems with the site which have not been covered here or you need further assistance, please click HERE.










Ellon - The Natural Choice